Terms of Service

Whatsheet — WhatsApp to Google Sheets

Last updated: August 2026

By creating an account or using Whatsheet, you agree to these terms.

1. The service

Whatsheet connects a WhatsApp number to a Google Sheet and extracts data from inbound messages into rows, based on rules or an AI prompt you configure. A free tier is available; some features (AI-based extraction) are billed usage-based.

2. WhatsApp connectivity — please read

Whatsheet's current WhatsApp connection uses an independent, community-maintained library that connects the same way WhatsApp's own web/desktop apps do, rather than Meta's official Business API — this is a temporary approach while our official WhatsApp Business API access is under review. WhatsApp's own terms restrict use of unofficial clients, and WhatsApp may, at its discretion, limit, throttle, or disconnect a number using this method. Whatsheet is not responsible for any disruption to your WhatsApp number caused by WhatsApp's own enforcement of its terms. By connecting a number, you acknowledge this risk.

3. Your responsibilities

• You're responsible for the WhatsApp number and Google account you connect, and for having the right to use them for this purpose
• You won't use Whatsheet to process messages you don't have a lawful basis to process, or in a way that violates WhatsApp's or Google's own terms
• You're responsible for keeping your account credentials secure

4. Google Sheets access

Whatsheet only ever reads or writes the spreadsheet you set up through the add-on — it never browses, lists, or accesses any other spreadsheet or file in your Google Drive. See our Privacy Policy for details on data handling, including the specific Google permission scope this relies on.

5. AI extraction tier

If you enable AI-based extraction, message content is sent to a third-party AI model provider to generate the extracted fields. This feature is billed based on usage; pricing is shown in the app before you enable it.

6. Availability

Whatsheet is provided "as is." We aim for high reliability but don't guarantee uninterrupted service, particularly given the WhatsApp connectivity risk described in Section 2.

7. Termination

You may stop using Whatsheet and disconnect your accounts at any time. We may suspend or terminate accounts that violate these terms.

8. Changes to these terms

We may update these terms as the product changes. Material changes will be reflected by updating the date at the top of this page.

9. Contact